wingmate user experience

Wingmate helps to improve your website visitor’s user experience and the overall site satisfaction for your online visitors by ensuring your online customers have all the required and consistent information and/or customer service through out the sales funnel.

Wingmate’s Online Performance Program is designed to ensure continuous improvement of the user experience. Our live and interactive dashboards show you exactly what your online visitors are searching for and asking. Herewith you not only get insights in the information needs of your customers, but you can use this for your information strategy.

You can subsequently add information for example on the page(s) and/or the knowledgebase. In addition, you will know which channel (chatbot, live chat, dynamic FAQ, search, etc.) works best where. Wingmate’s Online Performance Program will ensure you have the right information in the right place through the right channel.

There are additional data collection techniques that you could (and should) use, but wingmate’s Online Performance Program will ensure an outstanding user experience and achieve your business objectives.

We guarantee your website will be more user friendly as wingmate’s Online Performance Program will immediately present you with specific problem-areas.

Example user experience