wingmate search software

With wingmate search software you can search both the knowledgebase and your website. Wingmate search software is an on-site search box allowing your visitors to find what they are looking for.

The wingmate search software is connected to the knowledgebase, but can also be connected to external sources. For example your CRM or CMS system, Sharepoint or Google. Our knowledgebase also contains ïntegrated search box capabilities.

The wingmate search software recognises spelling mistakes, synonyms and analyses the sentence or query. Therefore your Wingmate search software will almost always find an answer.

With wingmate search software,, not only can we analyse which questions are asked, but also when and where. This will provide insight into frequently asked requests or searches of your visitosr and continuously update your website and online campaigns.

You can determine the most relevant questions per section and create an automatically generated FAQ with the wingmate search software. These top 5 FAQ are subsequently shown per section/page which ensures visitors don't have to search the site for their question.

The wingmate search software on your website also shows you exactly which questions do not have any answers. By checking this regularly and acting upon this information you continuously add content to you knowledgebase and improve the user experience of your website.