wingmate knowledgebase software

Wingmate’s knowledgebase software is a uniform knowledgebase where you can find the frequently asked questions (FAQ) and information shown to your website visitor in a clear and structured manner.

For your website visitors the knowledgebase software is the central point where they immediately can find the answer to their questions preventing your visitors from having to click through various pages or search through a long list of questions on your FAQ page. They immediately find the answer to their question in our efficient web self service knowledgebase software.

Example knowledgebase Kadaster

With wingmate’s knowledgebase software, you can even reduce resource costs! With your website visitors finding the answers to their questions on-demand, they are less likely to contact you via phone or email for generic or frequently asked questions, freeing up many of your resources.  You can potential decrease incoming calls and emails from your clients by 30-50%!

Wingmate’s knowledgebase software, information is saved quickly and easily in the knowledgebase, which allowing your website to be continuously up to date with this software. You can make changes 24/7 and these changes will be live immediately. In addition you can change the knowledgebase software to your own look and feel.

Example knowledgebase Grieppandemie.nl

The basis for web self service and our Online Performance Program is the knowledgebase software.

Please have a look at the Kindertelefoon or the self service portal of Lampiris.