wingmate products
Wingmate´s products are designed to improve online conversion, online sales and online customer service. Wingmate products are designed to bring you back in contact with the visitors on your website so you can learn from them on how to directly enhance their experience. Wingmate products are comprised of the following:
Wingmate’s Online Performance Program is a combination of our knowledgebase, search tool, dialog, chatbot, live chat, and a full comprehensive and interactive dashboard.
Wingmate’s knowledgebase software is the central point for all your website visitors with the ability to find the answers to all the questions they may be looking and in turn, helping you reduce your operating costs.
Wingmate search software gives your website visitors the ability to search your entire site as well as your knowledgebase. The search software can further be linked to external sources such as your CRM system or any other database management system with the ability to create search profiles for all your searching requirements.
Wingmate's dialog software gives your website visitors the ability to quickly find the right information on your entire site as well as your knowledgebase by adding 1 or 2 steps in their search process.
Reduce your headcount and employ a virtual employee with wingmate chatbot software. Wingmate’s chatbot has the ability to answer the most frequently asked questions on-demand.
Wingmate’s live chat is a perfect way to reduce your call and mail volume. Sales cycles are long enough so why not shorten your sales cycle by answering your prospects needs with wingmate live chat software.
With all the data you collect with the various wingmate products, we have designed an intuitive and integrated dashboard to answer all your sales and reporting questions. Wingmate’s dashboard is comprised of data around your sales funnel, conversion, support channel, query analysis and the most visited solutions.
Online Performance Program process